Here are problematic 'slowness' symptoms you may be experiencing with Outlook, followed by troubleshooting tips:

Symptoms:

• Outlook is slow to open or close
• It takes a long time to move from message to message or folder to folder.

Possibly causes and solutions:

• The cause: Microsoft Instant Messenger.
  The solution:  Disable the link to Instant Messenger on Outlook's Tools, Options, Other tab.
• The cause:  You are using mapped network drives.
  The solution:  Uncheck the box for the dialog to always ask whether to open/save the attachments or disable mapped drives.
• The cause:  Alternative input support in Office 2003, which allows you to input information through speech or by handwriting.
  The solution:  Disable alternative input following instructions in How to turn off the speech recognition and the handwriting recognition features in Office 2003.

Please note that the Outlook slowness issues you're experiencing are unlikely to be caused by Plaxo.  If, after following the above suggestions, you are still experiencing problems, please contact our Customer Care professionals.